FAQs | Help Center
Welcome to our FAQ section of Bouddha-Bouddhisme.com. We have collected here the most frequently asked questions from our customers and visitors. Our goal is to provide you with clear and precise answers to facilitate your experience on our site.
DELIVERY & ORDER
After validation of your order, it is generally processed and shipped within 7 to 14 working days. We strive to provide you with prompt delivery without compromising the quality of our products.
Delivery times may be longer for overseas regions (up to 60 days). This concerns in particular Guadeloupe, Guyana, Reunion, Martinique, Mayotte, etc.
You can easily track the status of your order by visiting our order tracking page here: https://bouddha-bouddhisme .com/apps/parcelpanel. Simply enter your order number and email address to get up-to-date tracking information.
No worries! If your order includes several items, they may be shipped separately depending on our stocks. The rest of your order will reach you very soon.
If you have a delivery problem, we are here to help. For more information on our delivery procedures, shipping costs, delays and handling of anomalies, please consult our shipping policy at: https://bouddha-bouddhisme.com/pages/politique-dexpedition. For any specific questions or concerns, contact our customer service at contact@bouddha-bouddhisme.com
CANCELLATION & RETURN
If you wish to return an item purchased on Buddha-Bouddhism.com, you have 14 days after receipt to make the request. Make sure the item is returned in its original condition with tags and in the original packaging. Contact us at contact@bouddha-bouddhisme.com to start the returns process and obtain the necessary instructions. Return shipping costs are your responsibility. For more details, visit our returns and refund policy page: https://bouddha- bouddhisme.com/pages/return-and-refund-policy."
Yes, provided that it is not already being processed.
Yes, you can cancel your order under certain conditions. For cancellation details and procedures, please visit our cancellation policy page: https://bouddha-bouddhisme .com/pages/cancellation-policy."
We offer a size guide for each product to avoid this kind of inconvenience. If, however, you encounter a size problem, contact our customer service to explore possible solutions.
SECURITY OF YOUR DATA
Absolutely! Our site is secured by the SSL protocol, guaranteeing a secure transaction and the protection of your data.
The buyer is responsible for any import taxes in their country.
For bulk orders, please contact us directly by email.
Can't find the answer to your question?
If you cannot find the answer to your question, do not hesitate to contact us directly. Our team is at your disposal to assist you.