Shipping Policy
Buddha-Buddhisme.com Shipping Policy
This policy is put in place to provide you with complete transparency regarding our shipping procedures and policies. By placing an order on our site, you agree to the terms and conditions set out below.
A. Shipping Costs:We apply a shipping cost of €4.97 for all orders under €50. For orders over €50, delivery is free.
B. Delivery Times:
- Shipping times: Your order will be shipped within 1 to 2 business days.
- Delivery times: Orders are generally delivered within 7 to 14 days business days. Please note that these deadlines may be affected by unforeseen circumstances such as adverse weather conditions or strikes.
C. Order Tracking:A shipping confirmation will be sent to you by email, including tracking information. You can track the status of your order using this information.
D. Delivery Conditions:We work with LaPoste to guarantee safe and punctual delivery. We deliver directly to your address specified when ordering.
E. Management of Delivery Anomalies:If you receive a damaged package, you have the option of refusing it or contacting us immediately at contact@bouddha-bouddhisme.com< /a>. It is important to notify these anomalies on the delivery note.
F. Cancellations and Delivery Delays:
- Cancellations: You can cancel your order at any time before it ships.
- Delays: In the event of a delivery delay exceeding 10 business days, please contact us for resolution.
G. Customer Service:Our customer service team is available to answer your questions Monday to Friday, 9 a.m. to 6 p.m. We promise to respond within 24 hours.
For more information, do not hesitate to consult our returns and refund policy. In case of doubt or for any additional questions, you can contact us by email at contact@bouddha-bouddhisme.com or by telephone at 06 44 68 68 13.